Legal

Our Policies

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Privacy Policy Terms of Service Refund Policy

Privacy Policy

Last updated: 1 January 2026

Digital Ready ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information we collect

We may collect the following personal information when you use our website or engage our services:

How we use your information

Cookies

Our website uses cookies to analyse traffic and improve user experience. You can disable cookies in your browser settings. By continuing to use our site, you consent to our use of cookies.

Third-party sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (e.g. Stripe for payments, Google Analytics for analytics) who are bound by their own privacy policies.

Data security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. All data is stored on secure Australian or internationally recognised cloud infrastructure.

Your rights

You have the right to access, correct, or request deletion of your personal information. Contact us at hello@digitalready.com.au to exercise these rights.

Contact

For privacy-related queries: hello@digitalready.com.au

Terms of Service

Last updated: 1 January 2026

By engaging Digital Ready for services, you agree to the following terms. These terms govern all one-time project and subscription services.

Services

Digital Ready provides website design, development, and digital consulting services to small businesses in Australia. Scope of work is agreed upon in writing prior to commencement.

Payment

Client responsibilities

Clients agree to provide timely feedback, required content (text, images, brand assets), and access to necessary accounts (domain, hosting, social media) to avoid delays.

Intellectual property

Upon receipt of full payment, clients own all custom design and code produced for their project. Third-party themes, plugins, or platform assets remain subject to their respective licences.

Revisions

All plans include two rounds of revisions. Additional revisions are billed at $85/hour unless included in a subscription plan.

Liability

Digital Ready is not liable for any indirect or consequential damages arising from use of our services. Our liability is limited to the total amount paid for the relevant project.

Termination

Either party may terminate a subscription with 30 days' written notice. Work completed to that point is billable. One-time project deposits are non-refundable once work has commenced.

Governing law

These terms are governed by the laws of Victoria, Australia.

Refund Policy

Last updated: 1 January 2026

We want every client to be completely satisfied. Here's our clear, fair approach to refunds.

One-time projects

Build & Improve subscriptions

How to request a refund

Email hello@digitalready.com.au with your project details and reason for request. We aim to respond within 2 business days.

Australian Consumer Law

Nothing in this policy limits your rights under the Australian Consumer Law. If a service has a major failure, you are entitled to a remedy under the Competition and Consumer Act 2010.